Job Description:

Field Service Engineer (Mechanical Bias - 70/30)

Location: UK & Ireland (with some international travel)
Salary: £43,000-£50,000 + OTE £60,000-£70,000
Hours: 7am-4pm, Days
Benefits: Company Car/Van, 5% Pension, Life Assurance, Permanent Healthcare, 25 Days Holiday + 8 Bank Holidays

About the Role

We are seeking a skilled Field Service Engineer (Mechanical Bias) to join our established UK service team. This role has a strong mechanical focus (approx. 70/30), supporting customers across the UK & Ireland with occasional international travel.

You will work on a wide range of processing and packaging machinery, carrying out installation, commissioning, servicing, planned maintenance and mechanical fault-finding.

The role will involve working with complex industrial equipment within food, pharmaceutical and other high-specification manufacturing environments, ensuring machinery is operating safely, efficiently and reliably.

There will also be opportunities for global travel to company headquarters and manufacturing sites in Japan, as well as subsidiaries across North America, Europe and Asia.

Key Responsibilities

• Installation, commissioning, service and repair of processing and packaging equipment
• Mechanical fault-finding, diagnostics and breakdown response
• Planned and preventative maintenance of industrial machinery
• Mechanical strip-down, rebuild and component replacement
• Working on gearboxes, bearings, drives, conveyors, pumps, pneumatics and associated mechanical systems
• Setting, aligning and commissioning machinery to ensure optimum performance
• Providing technical support to customers across the UK & Ireland
• Working alongside electrical and controls engineers to diagnose and resolve complex equipment faults
• Delivering high standards of customer service and technical expertise
• Supporting continuous improvement, equipment upgrades and machinery modifications
• Producing service reports and maintaining accurate customer records

Experience / Skills / Qualifications

• HNC/HND Mechanical Engineering or equivalent mechanical qualification
• Strong mechanical engineering and fault-finding experience
• Experience working with industrial machinery, production equipment or packaging machinery
• Competent with mechanical strip-down, rebuild, alignment and component replacement
• Good understanding of mechanical power transmission, bearings, gearboxes, pneumatics and conveyors
• Experience within food, pharmaceutical or FMCG manufacturing preferred
• Previous field service or customer-facing engineering experience desirable
• Basic electrical/controls knowledge would be advantageous
• Ability to work independently in the field and manage customer relationships
• Willingness to travel extensively throughout the UK & Ireland, with occasional international travel

Team & Development

• Join a growing team of 6 experienced Service Engineers
• Full product and machinery training provided
• Strong technical support from the wider engineering team
• Exposure to a wide range of complex processing and packaging equipment
• Opportunities for international training and travel
• Clear progression toward Senior Engineer level after experience is gained

Package & Benefits

• Salary: £43,000-£50,000
• OTE: £60,000-£70,000
• Overtime/Shift Allowance: Mulitple options of overtime payment
• Vehicle: Company Car/Van
• Pension: 5% employer contribution
• Life Assurance: Included
• Healthcare: Permanent healthcare cover
• Holidays: 25 days + 8 bank holidays
• Travel: UK & Ireland with occasional international opportunities
• Training: Full product and technical training provided